privacy_tipLegal Document

Privacy Policy

Last updated: January 31, 2026

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Introduction

We take privacy and data protection seriously. This Privacy Policy explains how we collect, use, store, and protect information when you use our platform.

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Information We Collect

We may collect the following types of information:

  • check_circleAccount information (name, email, organization)
  • check_circleAudio recordings provided by clinicians
  • check_circleTranscriptions generated from audio
  • check_circleDraft clinical documentation
  • check_circleUsage and technical data (logs, device type, timestamps)

Important: We do not collect identifiable patient health information (PHI). Our system processes clinical notes in draft form only, which are fully controlled by the clinician.

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How We Use Information

Information is used for:

  • check_circleProviding and improving the platform
  • check_circleGenerating transcriptions and clinical notes
  • check_circleTroubleshooting and customer support
  • check_circleImproving AI models (only with anonymized, aggregated data)
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Data Security

We implement industry-standard security measures, including:

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Encryption

End-to-end encryption in transit and at rest

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HIPAA Compliance

Designed for healthcare data protection

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Access controls

Role-based permissions

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Restricted access

Restricted data access

Access to sensitive data is restricted to authorized users only.

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Data Retention

Data is retained only as long as necessary to provide the service or as required by law. Users may request deletion of their data in accordance with applicable regulations.

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Third-Party Services

We may use trusted third-party services for infrastructure, analytics, or AI processing. These providers are contractually obligated to protect data and use it only for authorized purposes.

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Your Rights

Depending on your jurisdiction, you may have the right to:

  • check_boxAccess your data
  • check_boxRequest correction or deletion
  • check_boxRestrict or object to processing

Requests can be made by contacting us at privacy@aiclinical.com

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Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated revision date.

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Questions About Privacy?

If you have any questions or concerns about our privacy practices, please don't hesitate to contact us.

emailContact Privacy Team